Privacy Policy

South Yorkshire Video Transfers

Last updated: [16/01/26]

1. Introduction

South Yorkshire Video Transfers is committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, and store your personal information in line with UK GDPR.

2. What information we collect

We may collect the following personal information when you contact us or submit a request through our website:

  • Name

  • Email address

  • Phone number

  • Address (for local collection or drop-off arrangements)

  • Details about your tape conversion request

3. How we use your information

We only use your information to:

  • Respond to enquiries

  • Arrange drop-off or collection

  • Provide tape conversion services

  • Confirm pricing and payment

  • Communicate about your order

We do not use your data for marketing without your consent.

4. How your data is stored

Your information is stored securely using:

  • Our website platform (Squarespace)

  • Email systems used to communicate with customers

We take reasonable steps to ensure your data is protected.

5. Sharing your information

We do not sell or share your personal data with third parties.

Your data is only shared where necessary to provide our service, such as:

  • Website hosting and forms (Squarespace)

  • Email communication

6. How long we keep your information

We keep customer information only for as long as necessary to:

  • Complete the service

  • Meet basic accounting or legal requirements

  • Respond to follow-up enquiries

You may request deletion of your data at any time.

7. Your rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you

  • Request corrections to your data

  • Request deletion of your data

  • Ask how your data is being used

To make a request, please contact us using the details below.

8. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

South Yorkshire Video Transfers
Website: syvideotransfers.co.uk